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You can cancel your Craft subscription at any time.
Canceling moves your account to the free plan at the end of your current billing period. Your documents and data are never affected by subscription changes.

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Where did you subscribe?

How you cancel depends on where you subscribed to Craft:
You subscribed throughHow to cancel
Directly from Craft (in the app or on our website)In Craft, follow the steps below
App Store (iPhone, iPad, or Mac)Through Apple, see App Store instructions
SetappThrough Setapp, see Setapp instructions
Not sure which one applies to you? See the Billing overview to check where your subscription is managed.

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Cancel a subscription purchased directly from Craft

First, open Settings in Craft:
Click the Space name at the top of the sidebar to open Settings.
Click the Space name in the sidebar
Then cancel your subscription:
1

Select My Subscription

In the Settings sidebar, select My Subscription (called My Subscriptions on the web).
My Subscriptions panel listing the subscriptions on your account
2

Open Settings and Billing

On the subscription you want to cancel, click Settings and Billing. This opens the Billing & Subscription view.Only the subscription owner (the account that purchased the plan) sees this button.
3

Select Cancel Subscription

In the Subscription section, select Cancel Subscription and confirm. The button includes your plan name, for example Cancel Plus Subscription.
Billing & Subscription view with the Cancel Subscription option
After canceling, you can keep using your paid features until the end of the current billing period. Your account then moves to the free plan.

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Cancel an App Store subscription

If you subscribed through the App Store on an iPhone, iPad, or Mac, Apple manages your subscription. Cancel it from your Apple Account subscription settings by following Apple’s guide.

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Cancel a Setapp subscription

If you use Craft through Setapp, your subscription is managed by Setapp. Sign in at my.setapp.com to manage or cancel your membership.

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Switching to a lower plan

Craft does not have a direct downgrade button. To switch to a lower plan (for example, from Plus to Starter):
1

Cancel your current subscription

Use the steps above for where you subscribed.
2

Wait for your billing period to end

You keep your current plan’s features until the expiry date.
3

Subscribe to the new plan

After your plan expires, subscribe to the lower plan in the app, on craft.do/pricing, or through the App Store.
Do not subscribe to the new plan before your current subscription expires. If you subscribe early, you may end up with two active subscriptions.

Billing Overview

Where your subscription is managed and what happens when it ends

Update Payment Method

Change the card on file for your subscription

Subscription Plans

Compare Craft’s subscription tiers and features
For general troubleshooting, sync, or platform-specific issues, see the Troubleshooting Guide.