Data Policy Overview
We’ve created a comprehensive note about our data policy and storage practices. You can read the full details here: Craft Data PolicyKey Points
Cloud Storage
- All Craft documents are stored on secure cloud servers hosted on Amazon Web Services (AWS)
- This enables real-time syncing across all your devices
- Documents are encrypted at rest and in transit
What Gets Stored
- Document content: All text, formatting, and structure
- Media and attachments: Images, files, and other embedded content
- Metadata: Document properties, collaboration data, and version history
- Personal information: Account details and preferences
Security Measures
- Encryption at rest: AWS RDS default encryption for documents and personal data
- Encryption in transit: TLS protection for all data transmission
- File encryption: SSE-S3 encryption for uploaded files and media
- SOC 2 certified: Independent verification of security standards
- Access controls: Limited personnel access, fully logged
Data Retention
- Active documents remain in your space indefinitely
- Deleted documents are kept in Recently Deleted for 30 days
- Version history retention depends on your subscription plan (7-180 days)
- Backups are performed regularly for disaster recovery
Alternative Storage Options
If you prefer local storage, Craft also offers External Locations where you can store documents locally on your device. However, this option has limitations:- Sharing and collaboration features are not available
- You must manually re-add folders when switching devices
- Sync depends on third-party services (like iCloud Drive)
Questions?
For more detailed information about how Craft handles your data:- Read our Security Overview
- Review our Data Policy
- Contact our support team with specific questions